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CWL
  • Home
  • About
    • Contest Rules
    • Privacy Policy
  • Support
  • Books
  • Software
    • runlist
    • Reverse Sales Tax
    • BatchDBx
    • CRCutil
    • IconIP
    • Install / Uninstall
    • LastLogin
    • Meeting Minutes
    • Process Killer
    • Reboot Now
    • Reboot, Log Off, Shut Down
  • Topics
    • Newsletter
    • Books
    • Basics Series
    • First Looks
    • Kevin’s Everyday Bag
    • Kevin’s Camera Bag
blog
_ August 22, 2013_ Kevin Costain

The Rise Of The Heavy-Handed Provider

Over the last few years, I’ve seen an interesting and troubling rise in this phenomenon. Companies – especially those providing infrastructure – are acting more distant and heavy-handed.

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blog
Rogers TechXpert Logo
_ July 13, 2012_ Kevin Costain

Rogers TechXpert Service: A Closer Look

Rogers TechXpert. After looking past the marketing materials, I found this service to be incredibly interesting. Join me as I look a little deeper at what Rogers TechXpert is, and isn’t.

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blog
_ April 3, 2012_ Kevin Costain

Basics: The Secrets To Being A Great Customer

You want to explain what’s happening, but you’re no technology expert, right? Well, I want to let you in on a very important little secret. How you describe your issue and the questions you ask are essential to correcting your issues. Here, let me show you how to master this very important skill.

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