The (pervasive) and conventional wisdom seems to be that all MSP’s and IT solution companies need ticketing systems. All incoming service calls absolutely need to be routed through a ticketing system and not via phone calls or other means. If you seek out advice online in this regard, you’re pummelled with all the stern advice about ticketing systems and the various free (and not so free) options.
Recent news of how Google will mark web pages that are not HTTPS as “Not Secure” had me returning a subject that has held my interest for some time. I have commented on the idea (I’m pro HTTPs), and even switch my site to support this. Given that, you clearly know where I stand, but I also feel my view on this could be changed given a reasonable argument.
This year has been a great year to read books. Whether is was picking up Sapiens in Ireland this summer, or relaxing on a beach in Portugal reading another, I was not without a book in hand for many days this year. I thought I’d share the books I’ve read and feel are worth your time. These aren’t ranked in any particular order, as think they’re all worthy of your attention.
Incredible, I’m still fuming over this, but it’s just as well, we should all be more wary of rental car companies. Now, more than ever, you have to be diligent when looking over rental polices because it’s clear these companies are at war with the consumer. Almost every time, a simple car rental turns into a costly lesson. Let me tell you a story where Budget / Avis stole more money from me than the actual rental. And, I did nothing wrong.
Public Mobile is a Telus-owned low cost and possibly self-service phone carrier in Toronto. Over the lifetime of my interaction with their service for most of this year. I’ve noted a number of failures and difficulties worth thinking of if you’re interested in a phone company or switching. Be warned, Public Mobile is a phone carrier to avoid in 2017.
Today, Apple’s event heralded a number of firsts. The first to happen that the Steve Jobs Theatre. The first to be almost completely spoiled by leaks, and the first to introduce a phone starting at $999US. Apple was also expected to do but things in augmented reality and include wireless charging. I watched the event and here are my thoughts on what’s coming with Apple.
I’ve been on Yuval Noah Harari overload lately. A month long read of Homo Deus brought me some insight into the future of mankind, or perhaps the evolution. Harari’s books have left me we with a bunch of thoughts about his ideas, but often I haven’t written them down; so I’m left to circle back on them another time. That’s ok, because sometimes this stuff really needs to be pondered. Today, I returned to an idea in Harari’s first book Sapiens: A Brief History of Humankind about travel (thanks to Reddit). It had me thinking about how this relates to my own view of the pursuit.
There is one fleeting spot along the canals where passing at just the right spot exposes you to 7 different bridges. Catching this perfectly is especially difficult if you aren’t expecting it (on the tour). I could have done better to pull up the sharpness on the faraway bridges, though the positioning is slightly unsymmetrical. The canals are gloriously rich space for photography. Given a drone, this shot might be all the more spectacular, even though this is view is still wonderful.
This waterfall has to be the most photographed location on all of the island. People (and birds) flock to this location to get views from every single possible angle. For me, it was a chance to practice some non-tripod work with my camera while trying to get the right kind of angle.
Kevin Costain
Kevin Costain