Broken Telephone. You’ve heard of that before right? When one person tells a story and the next person re-tells that same story, parts of it change. By the time many people have told the story – the most recent version you hear bears little or no resemblance to the original. You can certainly blame this on creative storytelling – but it’s clear that there is something very human about getting things wrong.

Recently, an eWeek magazine conducted an informal poll that showed ‘Internet Connectivity’ as the #1 concern of IT consultants. What happens when your provider goes out of business or otherwise cannot serve you? What is shocking is many companies don’t know the pain that may be involved in such a switch.