Remote access is something of an occasional tool for most people. They might use it to help mom find that website, but for us in I.T., this is a fundamental tool, nearly as important as a web browser or a file manager. I’ve written about other tools, such as Logmein, that abandoned it’s free users, […]
This one’s a real pain because of how little information is out there. For what I describe below, I’m basing it on an installation of a Hosted Screenconect (Connectwise Control) version 20.9.799.7542 on a domain-joined Windows Server 2016. Your mileage may vary, but the fundamentals of this issue should hold across servers and platforms.