When you’re in this business of fixing and maintaining technology – one of the most common questions you’ll be asked is “What do I look for in a new computer?”. While I’m usually obliged to ask for more about the prospective computer in question – sometimes the brand names come up and sometimes it’s just a general question because the customer wants to buy a new one. Coming to me (the IT Guy) is a good step and a worthwhile use of time, but without me, what kind of stuff can you do to find the computer that’s best for you?
Recently, I tweeted about a nightmare-ish experience while ordering from DirectDial. Given that I was short on details with my tweet, I wanted to take the time to expand on what happened.