As many have heard, Windows XP has now entered its end of support phase. This means several indirect things, but the biggest impact will be the end of security updates for the aged Operating System. The biggest question I’ve been asked about this is whether people should freak out about this change.
This complex happens when the user, needing help, thinks he or she has something of unique and glorious significance (although it’s likely not anything more than a mundane issue). This interesting complex, one that I call the hollywood complex, can really skew the way we support clients – and even make solving issues more difficult.