how-to
IPv4-Address

Basics: How To Find Your IP Address

Internet Protocol (IP) is the general basis for all communications on local and Internet networks. These communications rely on some basic numbers that identify you to other computers on the local network, and to the world. Those numbers put together are what’s commonly called an IP Address. On occasion, someone in you IT department or support might ask you to provide this number format, and  I’ll show you how to find it.

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Dell 8TB

The Strange Case of Dell VRTX Hard Disk Compatibility [Solved]

Early June of this year, I ordered five more drives for a client’s Dell PowerEdge VRTX server enclosure, This in addition to the currently installed seven 2TB drives that were humming along just fine. My only request from Dell is that these drives be the biggest we can get, and that they be compatible with the VRTX enclosure. Simple, right? So we ordered the $8,000 in hard drives, and waited. The drives themselves would kick of a strange saga of failure and support that I can’t recall since working on another blade system, one made by IBM.

review
think-like-a-freak

Book Review: Think Like a Freak

Lately I’ve been utterly fascinated with books that detail alternative ways of thinking and mindsets that find success. I’ve become (at heart) a student of social sciences, so something like Levitt and Dubner’s Think Like a Freak is right in my sweet spot. My first introduction to this world came by way of the Freakonomics podcast, and its great start if you’re curious about how these guys think. It’s just a great listen in general. Once I dug into this book however, I was very pleased. Let me explain.

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Pixabay - https://pixabay.com/en/sapling-plant-growing-seedling-154734/

Having Growth Mindset for Smaller-Sized IT Consultants

In business, I’ve heard it said that we must “Grow or die” (by who, I wonder?). This is one of the more pervasive business myths I see so many in those that run IT consulting companies supporting the SME space. They think that for the business to succeed, it needs to expand the revenue base and hire on a bunch of employees. Yes, this is one path, but there are many other well-worn paths to success in this business. Growth is important and achievable even if your a single person shop. How? By having a growth mindset.

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Ticket by Andres Moreno

Do I need a ticketing system?

The (pervasive) and conventional wisdom seems to be that all MSP’s and IT solution companies need ticketing systems. All incoming service calls absolutely need to be routed through a ticketing system and not via phone calls or other means. If you seek out advice online in this regard, you’re pummelled with all the stern advice about ticketing systems and the various free (and not so free) options.