Remote access is something of an occasional tool for most people. They might use it to help mom find that website, but for us in I.T., this is a fundamental tool, nearly as important as a web browser or a file manager. I’ve written about other tools, such as Logmein, that abandoned it’s free users, […]
This one’s a real pain because of how little information is out there. For what I describe below, I’m basing it on an installation of a Hosted Screenconect (Connectwise Control) version 20.9.799.7542 on a domain-joined Windows Server 2016. Your mileage may vary, but the fundamentals of this issue should hold across servers and platforms.
ScreenConnect, a remote access tool, allows you to host a server that enables remote support of client computers. Many of the best features of this software relate to giving you control over deployment and hosting. This would seem like the perfect fit for Amazon’s cloud server infrastructure. If what you wanted to do is run it on a lower-cost AMI (Amazon Machine Image) free-tier micro instance, here’s how to do that.