Basics: How Do I Find My Computer Name?

When asking a Tech Support person, or someone you trust to remotely assist you, they may ask you “What is your computer name?” or “Please find me your computer name”. This process can be quite challenging for some people since every new operating system seems to change the process ever so slightly (while manufacturers, don’t).. Well, fear not – I’m going to list the simplest of ways to get that information so you can supply the details you need and move on.

Basics: What To Do If You Think You’ve Been Hacked

Recently, I was asked a question “How can I tell if someone has placed spyware in my computer to track my stuff or remote control to see what I’m doing?”. It’s natural to fear the worst when complicated systems might have been left in the hands of those who might be somewhat untrustworthy. In this article, I’ll try to go over some of the ways you can tell if these things might be happening, and how to prevent some of them from occurring altogether.

Basics: 2 Utilities You ALREADY Have On Windows That Can Fight A Virus

So, it should come as no surprise that I’m quite interested in what can be done to combat threats on a Windows computer with tools you already have. Today I’m going to look at three tools you’ll find on most any Windows flavour out there: Windows XP, Windows Vista, and Windows 7. Namely, wmic and taskkill. This is going to be more of a beginning overview of how you might use these tools to identify and stop a rogue application on your computer

Basics: 6 Things To Look For When Buying A New Laptop Or Desktop Computer

When you’re in this business of fixing and maintaining technology – one of the most common questions you’ll be asked is “What do I look for in a new computer?”. While I’m usually obliged to ask for more about the prospective computer in question – sometimes the brand names come up and sometimes it’s just a general question because the customer wants to buy a new one. Coming to me (the IT Guy) is a good step and a worthwhile use of time, but without me, what kind of stuff can you do to find the computer that’s best for you?

Basics: The Secrets To Being A Great Customer

You want to explain what’s happening, but you’re no technology expert, right? Well, I want to let you in on a very important little secret. How you describe your issue and the questions you ask are essential to correcting your issues. Here, let me show you how to master this very important skill.

Basics: How To Repair A Water Damaged Phone Or Computer

Apparently, the most common way to destroy a phone is by dropping it into a toilet (though, you want to take “studies” with a grain of salt). If you’re a heavy mobile phone user, at some point you’ll drop your phone or device into some liquid substance at some point. I had the same thing happen to my laptop, and I wanted to share how I managed to return the laptop to a working state.

The Strange Case of Keyboards Locking on Windows Boot (and a Fix)

As this fellow was booting up the computer, an unusual thing started to happen: the keyboard wasn’t working or initializing on boot. Not only that, but also the built-in mouse was failing. Now, if one were to connect the power, or perhaps an external USB-based mouse, the computer’s keyboard would then work. Disconnect all this, shut down the computer completely and no keyboard….