The what, why and huh? of this blog as you know it today.
This seems nuts to me that a company of so many can do it, but it speaks of a trend I’ve been seeing with Microsoft’s products that culminated with the newly released Surface tablet. I’m simply just baffled by some of the choices that are made surrounding some of the products. It’s almost as if the world had run out of names and Microsoft was the first to find out. Let’s take a look at this mess on the eve of what is considered one of
I wanted to look at this idea of becoming certified and if it’s worthwhile as an IT Consultant. (Disclosure: I’m an MCSE in the NT 4.0 track, I have not upgraded since).
there is a reason why we have never featured Logmein in a “THAT great tool” feature, and it is the considerable dark side to using this tool as your daily remote access solution. The recent news of a free feature removal underscores this the caution that should be taken when buying into a company offering a “Freemium” product.
I run a small business. I handle customer service and I’m also a customer to other businesses. Often, the phrase “The customer is always right” is mentioned in passing or sort of in jest when someone talks of a customer/business disagreement. There is actually a history to this phrase that dates back to the early 20th century. But I wanted to talk about whether, as a consultant and a business owner, is it really true that the customer is always right?
To many, electronic mail seems to be the last thing they look forward to. In a typical day, I might see and hear so many people gripe about email that it starts getting to me too. There are “email zero” movements and people that help you manage email clutter – but what’s wrong with this picture? Email has to be one of the most perfect forms of communication we have. Proof of that is on it’s enduring longevity, but also in the many ways we use it today.
With what I do, you’d really think I would love trade shows. As an IT Consultant and a writer, you might imagine the trade show is like the “perfect storm” for a guy like me. Well, it’s actually the opposite. I’m somehow endlessly bothered by trade shows and fairs. In fact, I find trade shows to be a mind numbing process of marketing, sales tactics and walking in circles. I’m not one to be overly negative about things, and I really don’t want this to be like that – but if you’ll indulge me, I can show you why these events an really suck.
It’s for those days your significant other gives you hell for not devoting time, those days that you’re out of the country and the customer walks away because you can’t take care of them. I want to let you in on a few secrets I’ve learned over the years to keep on keepin’ on.
Recently I saw a movie that inspired much of this post. That movie is merely titled ↬Happy. In this documentary, the director takes us on a path of discovery looking for what makes people happy. I was pleasantly pleased at how this movie went all over the world looking for answers to that simple idea – but it even highlighted something I had thought about in the past too. There is this thing that I think is a secret to being successful and creating longevity for us and what we do – and finally the movie Happy give it a name.
On the phone the other day, my mom described the ongoing difficulty she had been having with her laptop. Faced with a computer that would not turn on, she had no idea what was wrong, nor the vaguest idea how to fix it.