TAG: Basics

Basics: The Secrets To Being A Great Customer

Computer-RageWe’ve all been in tech challenged situations asking for help from the tech expert. You may be overwhelmed by a problem and just want ot to work. You want to just get this thing fixed and move on. You want to explain what’s happening, but you’re no technology expert, right? Well, I want to let you in on a very important little secret. How you describe your issue and the questions you ask are essential to correcting your issues. Here, let me show you how to master this very important skill.

Basics: How To Repair A Water Damaged Phone Or Computer

Phone-in-ToiletThe worst thing that can happen is often the easiest thing to do. Namely, I speak of the damage that comes from getting your computer, phone or other electronics wet. Apparently, the most common way to destroy a phone is by dropping it into a toilet (though, you want to take “studies” with a grain of salt). If you’re a heavy mobile phone user, at some point you’ll drop your phone or device into some liquid substance at some point. I had the same thing happen to my laptop, and I wanted to share how I managed to return the laptop to a working state.

Basics: IP Addressing on a Computer Network

tcp2_0202Many times I talk to people inside my industry and outside – thinking about getting into the industry; they tend to be lacking in knowledge of TCP/IP and proper IP Addressing conduct. I often go into offices that have been previously set up and find the network is, or all of the hosts on the network are directly connected to the Internet. While these practices all work, this industry is begging for consistency and there are recommendations as to the proper use of IP addressing to simplify your network management. Have you ever wondered why a network’s hosts might be numbered 10.x.x.x or 192.168.0.x?