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A problem like Gary Vaynerchuk

If I hadn’t gotten into this more deeply, I wouldn’t have even pondered it at all. I’d have continued to build the business I still run now, 20 years later. Yes, I know something about starting a business, and I know this from a time before it was as cool and sexy as it is today. Then, I was just like many of the eager young people I see in Gary’s videos – looking for something – an answer, an idea, a vision, some direction that makes this stuff make sense. I was that 20-something year old too. Listless and and looking for anything that takes me to the next level. Hell, if there was a Gary Vaynerchuk back then, I’d have probably watch all of his videos like my niece watches “Graveyard Girl” videos on Youtube.

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A Closer Look at SMS Text Message SPAM

Phishing is the most common way bad guys steal your passwords and hook viruses into your machine. This is routinely done via email, but this practice is becoming more popular in SMS messages in a practice Forbes has called Smishing. Today, I received one such message and thought I’d go deeper and get to the heart of this malicious phenomenon.

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Dell 8TB

The Strange Case of Dell VRTX Hard Disk Compatibility [Solved]

Early June of this year, I ordered five more drives for a client’s Dell PowerEdge VRTX server enclosure, This in addition to the currently installed seven 2TB drives that were humming along just fine. My only request from Dell is that these drives be the biggest we can get, and that they be compatible with the VRTX enclosure. Simple, right? So we ordered the $8,000 in hard drives, and waited. The drives themselves would kick of a strange saga of failure and support that I can’t recall since working on another blade system, one made by IBM.

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Pixabay - https://pixabay.com/en/sapling-plant-growing-seedling-154734/

Having Growth Mindset for Smaller-Sized IT Consultants

In business, I’ve heard it said that we must “Grow or die” (by who, I wonder?). This is one of the more pervasive business myths I see so many in those that run IT consulting companies supporting the SME space. They think that for the business to succeed, it needs to expand the revenue base and hire on a bunch of employees. Yes, this is one path, but there are many other well-worn paths to success in this business. Growth is important and achievable even if your a single person shop. How? By having a growth mindset.

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Ticket by Andres Moreno

Do I need a ticketing system?

The (pervasive) and conventional wisdom seems to be that all MSP’s and IT solution companies need ticketing systems. All incoming service calls absolutely need to be routed through a ticketing system and not via phone calls or other means. If you seek out advice online in this regard, you’re pummelled with all the stern advice about ticketing systems and the various free (and not so free) options.