I run a small business. I handle customer service and I’m also a customer to other businesses. Often, the phrase “The customer is always right” is mentioned in passing or sort of in jest when someone talks of a customer/business disagreement. There is actually a history to this phrase that dates back to the early 20th century. But I wanted to talk about whether, as a consultant and a business owner, is it really true that the customer is always right?
To many, electronic mail seems to be the last thing they look forward to. In a typical day, I might see and hear so many people gripe about email that it starts getting to me too. There are “email zero” movements and people that help you manage email clutter – but what’s wrong with this picture? Email has to be one of the most perfect forms of communication we have. Proof of that is on it’s enduring longevity, but also in the many ways we use it today.
You could use Bitlocker on Windows, or you could use an incredibly useful and versatile open source tool called TrueCrypt. Over the course of this article, I’ll show you why you’ll be telling others that TrueCrypt is a CWL best utility.
With what I do, you’d really think I would love trade shows. As an IT Consultant and a writer, you might imagine the trade show is like the “perfect storm” for a guy like me. Well, it’s actually the opposite. I’m somehow endlessly bothered by trade shows and fairs. In fact, I find trade shows to be a mind numbing process of marketing, sales tactics and walking in circles. I’m not one to be overly negative about things, and I really don’t want this to be like that – but if you’ll indulge me, I can show you why these events an really suck.
I wanted that sleek, thin, light, fast (?) machine in my hands for use as a daily device over all these other clunky laptops I’ve had to use in the past. Thanks to the wonders of patience, I found a Macbook Air (original model) that I could use on a daily basis.
It’s here! Today I received the wonderful gift of a brand new GLIF+ from Studio Neat. Being in Canada, I wasn’t sure how well this order would go – but, I’m happy to say it was just as simple as paying for it online and waiting for the US Postal Service shipped package to arrive. As advertised, the hard-to-spell GLIF+ comes with the actual mount, a stabilizer bar for more rough use, a ligature for using it in a key chain and a box that can double as a tripod on it’s own. Excited to use this with my iPhone 4S, I went out and picked up a tripod and started to test it out.
One of the difficulties with great new features is when other features don’t get updated or created to accommodate the new usefulness. In Blogger you have the ability to “Schedule” a blog post. This is not the newest feature, but new enough that other features are downright missing. One of the features they should have included, was a way to determine the URL (Universal Resource Locator or the full link to your article) of a scheduled post before it’s posted.
I’m always looking for interesting challenges, and this one is no different. I came across this question in Microsoft’s Answers forum and I was intrigued. Windows Easy Transfer is actually pretty good for migrating user accounts and pulling out settings, but what if you wanted to use this tool to attempt a full user profile backup (to disk) at regular intervals? Is it even possible in any reliable way to do this?
The higher-end (and much heavier) server tower offered by Dell as the PowerEdge T710 is one heck of a monster. Measuring more than a few inches deeper than the lower-end T410 server, this bad boy looks to be built for power and speed. Today, the plan with this PowerEdge T710 is to set it up as […]
The problem is, that most Linux systems feel like, well, Linux. What if there was a Linux version aimed directly at Windows users? There is probably more than one, but one I wanted to look at was Zorin OS, let me show you what I think.